06-14-2010 08:48 PM
My CM2320fxi wont scan to my W7 computer. It does scan to my iMac on the same SOHO network. HP cannot help - says they have no TWAIN drivers to suit. Any suggestions?
04-26-2011 12:59 PM
There is a full CM2320 download on hp.com for Windows 7 32 and 64 bit operating systems. This solution supports scanning in WIndows 7. It also supports the scan to button from initiating scans from the device.
12-19-2011 01:09 PM - edited 12-19-2011 01:12 PM
Same issue here. I installed the software correctly on my Windows 7 system a couple of months ago. I recently had to reinstall the whole system from scratch, but now, I can't scan anymore. Using the latest install program for Windows 7 from the HP support site: CM2320series-win7-full-solution-AM-EMEA1-v3.
When I try to scan, I get a message that there is no compatible TWAIN driver....
Tried to unistall - reinstall several times, to no avail. And, now, the drivers and software won't unistall anymore!!! Tried several times to uninstall (with a system reboot at each time) but everything stays in place... HELP!
12-20-2011 12:43 PM - edited 12-20-2011 12:44 PM
OK, I managed at the end to unistall and reinstall de sowftware and drivers.... A painstaking experience...
But still no scanning. Both the HP scanning utility anf IRISPro complain about no compatible TWAIN driver found... As said, before I reinstalled my system, it did work work correctly. Could it be due to SP1 of Windows 7, which has been installed in the meantime?
BTW, is anybody from HP monitoring these forums?
03-31-2015 01:14 PM
I found a fix, If you were like me and had the scanner working at one time, only to have it stop working. Than this may be your answer. I had usb install on Win 7 x86 ( 32 bit ) and scanner just stopped working, after painstakingly trying everything possible....I gave up, next day looked at in the device manager / imaging devices just to see if the scanner was listed there, it was , but it was labeled as " hp scan NULL", i highlighted right clicked / properties and seen there was an option to roll back the driver ...... POOF SCANNER WORKS AGAIN !! its been a long time since this was posted, but I figured it may still help somebody down the road.
- Testing Your HP Fax Machine with the HP Fax Test Service
- A Communication or Connection Error Displays When Scanning
- Scan Using Full Feature HP Software (Windows 10)
- HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax Service
- HP All-in-One Products - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax