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HP Recommended
Officejet Pro 8720
Microsoft Windows 7 (64-bit)

We just received the Officejet Pro 8720 for our office.   We have two computers in our office and the printer is showing one of the computers on the screen to scan too, but how do I go about adding another computer so we can also scan to that one.

2 REPLIES 2
HP Recommended

Install the Full Featured Software and Drivers on the other computer.

HP Recommended

I installed the software and drivers and it is still not connecting to scanner.  I can see the other computer is registered on the printer screen, but not mine and even turned the machine off and on.

 

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