Scans to Email being received but no attachment.

[Schlomy]

I've been trying all night to get my HP Officejet 6600 to scan to e-mail, and I'm getting the same problem as these 2013 posts: e-mail, no attachment.

I've never had  problem before with it, could it be the size of the scan? This document is 26 pages.

Thanks

[Doreway]

This reset worked for my 5740.  Thank you!

[ellemdee]

I realize this is 3 years later. But the scan to email is not working for me today & I'm tearing my hair out. The "solution" HP points to on this thread is just a notice that it should be up & working again (back in 2016). Do I have to wait until someone fixes the glitch today?

[rick-s]

@ellemdee

Hello,
Thank you for posting in this thread. Unfortunately, based on when the last response was made, I have closed this thread to help keep comments current and up to date. I recommend starting a new thread for your issue by clicking here: https://h30434.www3.hp.com/t5/forums/postpage

To be more helpful with your post, you may add key information if you wish:
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