This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Slow transmission of images from scanner to pc (813 Views)
Reply
Honor Student
metutu
Posts: 5
Registered: ‎02-01-2010
Message 1 of 5 (828 Views)

Slow transmission of images from scanner to pc

Good day to all.

I have an Hp Scanjet  N8420 scanner installed on a pc running windows 2000 os.

My main problem is the time taken for the images to leave the scanner to the pc. It takes more than 50 seconds before pop-uo window appears on the pc.

 

What can be the problem and how can it be resolved?

Regards

 

Please use plain text.
Teacher
scandroid
Posts: 282
Registered: ‎10-20-2009
Message 2 of 5 (824 Views)

Re: Slow transmission of images from scanner to pc

metutu,

 

What resolution are you using to scan?  Are you scanning on a heavily-loaded network?

 

I work for HP, but these words are mine alone.
Please use plain text.
Honor Student
metutu
Posts: 5
Registered: ‎02-01-2010
Message 3 of 5 (813 Views)

Re: Slow transmission of images from scanner to pc

Hi, i use 200dpi for scanning and the scanner in locally installed, not on a network.

Please use plain text.
Teacher
scandroid
Posts: 282
Registered: ‎10-20-2009
Message 4 of 5 (808 Views)

Re: Slow transmission of images from scanner to pc

metutu,

 

I apologize I confused the N8420 with a different product.  What software are you using to scan?  Are you using HP SDSS?

 

I work for HP, but these words are mine alone.
Please use plain text.
Honor Student
metutu
Posts: 5
Registered: ‎02-01-2010
Message 5 of 5 (800 Views)

Re: Slow transmission of images from scanner to pc

I use the "HP Document Copy" for the meantime.

Please use plain text.