The copy/scan function does not work on my new 7520 printer. Lots of blank paper keeps coming out. (187 Views)
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Student
harrisbp
Posts: 1
Registered: ‎01-08-2013
Message 1 of 3 (187 Views)

The copy/scan function does not work on my new 7520 printer. Lots of blank paper keeps coming out.

After I first set up my brand new Photosmart 7520 printer, I could never get the copy or scan function to work.  When I push the copy button, blank paper just keeps coming out of both trays.

Master's Graduate
Lorem_ipsum
Posts: 533
Registered: ‎12-07-2011
Message 2 of 3 (174 Views)

Re: The copy/scan function does not work on my new 7520 printer. Lots of blank paper keeps coming o

Hello,

 

 

Does print work with no problems? Or does it print blank pages also?

 

 

 

Thank you


I am an HP employee.
The opinions expressed here are the personal opinions of me, not of HP.

Kudos are appreciated if I have helped you.
Master's Graduate
Lorem_ipsum
Posts: 533
Registered: ‎12-07-2011
Message 3 of 3 (168 Views)

Re: The copy/scan function does not work on my new 7520 printer. Lots of blank paper keeps coming o

Also, do you have any lights/errors on the front of the printer?

 

When you open the cartridge access door, does it show door open on the display?


I am an HP employee.
The opinions expressed here are the personal opinions of me, not of HP.

Kudos are appreciated if I have helped you.
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