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Honor Student
doctsc1
Posts: 3
Member Since: ‎07-18-2011
Message 1 of 2 (260 Views)

The scan selection does not show up in the HP menu loaded on the computer

I have a HP 8600 ALL-IN-ONE and I am running Windows 7, 64 bit. The scan selection is not Listed in the HP menu software on the computer. I can scan from the printer, but there is no scan selection listed to start a scan from the computer. I have reloaded the software, but this did not help.

Master's Graduate
ferRX
Posts: 290
Member Since: ‎03-14-2009
Message 2 of 2 (251 Views)

Re: The scan selection does not show up in the HP menu loaded on the computer

1. First uninstall the software

  • Click Start  button then go to Programs > HP > Officejet 8600 and click Uninstall.

2. Then go to Control Panel > Programs  and Features

 

  •  and click over Officejet 8600 and then click Uninstall program

 

3. Then download the software from the HP web:

4. And install with the downloaded software.

 

Hope these steps helps you,

 

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