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Re: Trouble scanning 6500a (22 Views)
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drbuckey Student
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drbuckey
Posts: 1
Registered: ‎04-24-2012
Message 1 of 2 (39 Views)
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Trouble scanning 6500a

‎04-24-2012 01:44 PM

I start to scan. Scan stops and get message that lost communication. I can print ok. Connected with USB. Win 7.
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Distinguished Professor Distinguished Professor
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Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 2 of 2 (22 Views)
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Re: Trouble scanning 6500a

‎04-26-2012 07:19 AM

Hello drbuckey

 

I suggest trying the HP Scan Diagnostic Utility. When does the scan stop during or after the scan?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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