Unable to copy and/or scan documents double sided.

[ThugricNguyen]

Hi there, I have 3 problems that I am unable to resolve:

1. I am unable to copy pages double sided. I set the copy settings to "doulbe sided" on the printer and this does not work.

2. I am unable to scan pages double sided, I do not see an option for this.

3. I also cannot find an efficient way to scan a document with multple pages all into one pdf. I would prefer not to scan one sheet at a time.

Thanks

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums.

Let's address each issue one by one :

1. I am unable to copy pages double sided. I set the copy settings to "doulbe sided" on the printer and this does not work.

- Set the Copy setting 2-sided to "On"

- Place the 2-sided document on the scan glass (flatbed) and press copy, the printer will copy and then prompt for you to copy the 2nd side; flip over the document on the scan glass (flatbed) to copy 2nd side.

The Automatic Document Feeder for this printer model does not support 2-sided.  

2. I am unable to scan pages double sided, I do not see an option for this.

Have you installed the FULL feature software?  If not,  this link will help you:

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software. 

Once installed, start the HP Printer Assistant, go to Scan and make sure that you select the "Page Sides"is set to "2-sided" and start Scan.

The software will prompt you to scan the 2nd side after the first side of the document is scanned.

3. I also cannot find an efficient way to scan a document with multple pages all into one pdf. I would prefer not to scan one sheet at a time.

Watch this video on how to scan multiple pages into one PDF:

Scanning Multiple pages using the ADF and Scan Glass (HP Officejet 4650)

Hope that helps!