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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-03-2014 12:22 PM

HP Recommended

I am sorry if I do not understand the issue exactly so please excuse my response but you do not need software to make a copy.  You just place the original on the glass and copy from the front panel of the printer.


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
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‎08-12-2014 07:21 AM

HP Recommended

Currently my HP Officejet will not scan how do l get it connected please?

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‎08-12-2014 07:25 AM

HP Recommended

See question above

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‎07-28-2015 05:23 AM

HP Recommended

Help! My HP B010 doesn't work: copying is OK, printing = ok, but the Solution Center gives an error whatever I do.

May be the imaging software doesn't work rijgh?

 

thanks for helping me!

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‎07-30-2015 09:10 AM

HP Recommended

Hello!

Sorry for the delayed response.  Please follow the steps in the link below on obtaining the proper software for you printer.

 

HP Photosmart All-in-One Printer - B010a - Software and Drivers

 

The HP Digital Imaging Software is included in the entire driver package and cannot be obtained indivdually.  You may want to uninstall the current software you have and reinstall this version. 

Let me know if you need more assistance and I will do better to reply in a timely manner.


Best of luck!


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
Was this reply helpful? Yes No
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