Want Good Answers? Ask Good Questions!

[Bob_Headrick]

Following are some tips to get the best responses in the forum:   

• Search before posting  Use the "Search" box to see if someone has already asked and answered your question.

• Use the Forum, not email  This way others can contribute to and benefit from the answers.

• Write good titles  Put a short problem description as well as your printer model in the title.

• Provide details  Be sure to give relevant information including:
  • Problem Description
  • Printer Model
  • Operating System  (including service pack revision)
  • Connection Method - USB, Hardwired LAN, Wireless?
  • Error messages - on printer screen and/or computer, any blinking light patterns.  

• Watch for Feedback   Subscribe to email updates for your question and/or check your question frequently for responses.  Answer promptly any requests for additional information.

• Say "Thanks".  When you get an answer to your problem acknowledge the solution.  If the answer is helpful mark it with "Kudos" by clicking on the kudos button.  If your problem is solved then mark it as solved.  This will help others with similar issues find the solution.

Regards,

Bob Headrick, Microsoft MVP Printing/Imaging

[mikee]

Hi!

I have the  all in one 6480 and have a problem with the resolution when it scans to the computer.  How can I change the resolution?  Thanks.

Mike

[mott]

Nice Header. But what if none of HP's developers cares to give solutions or improve soft- or hardware malfunctions? Then this forum is just a way of cutting service costs by having the clients discuss and find solutions (or not) for their problems on their own. This is not what I understand of service...

[WendyM]

Hi mott,

Thank you for visiting the HP Support Forums. If you have questions for HP about their products or services, please use the link below:

http://welcome.hp.com/country/us/en/wwcontact_us.html

This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.

Thanks!

[cherrymom]

Document viewer.  Unable to email a word document as a PDF

error  - Cannot convert PDF DOC and TEXT files 

Image zone help states that you can send as an original or PDF

Under Send To in the Control area, click E-mail, and then click Send as Original or Send as PDF.

Note   Click Send as PDF if you want to automatically convert your document to PDF format.

Printer PSC 1315

operating system window XP professional

Service pack 3.0

connection method usb

[juice4dman]

I would just like to thank you guys on this site because I have had MANY questions answered without even having to ask them all.  I truly appreciate everyone sharing their knowledge!

[Bob_Headrick]

---

juice4dman wrote:
I would just like to thank you guys on this site because I have had MANY questions answered without even having to ask them all.  I truly appreciate everyone sharing their knowledge!

---

You are welcome!  It is nice to get some positive feedback.

 Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

[joygurl]

Thanks, this is very helpful.