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‎05-16-2016 10:44 AM

HP Recommended
Product: HP Officejet 4500 G510
Operating System: Microsoft Windows 10 (64-bit)

I purchased a new computer with Windows 10 and don't know what program to download to use the scan function on my HP Officejet 4500 G510.  When I tried installing using the product disk, there is no option to "install"  I am connected via wifi.

1 REPLY 1

‎05-16-2016 11:05 AM

HP Recommended

@RxJedi

 

You can download and install the software for the printer from the Printer's website support Driver page.

 

HP Officejet 4500 All-in-One Printer - G510g

 

Full Feature Software:

File name: OJ_AIO_4500_G510g-m_Full_Win_WW_140_408-5.exe

Release details

Released: Jul 31, 2015

Version 14.8.0

 

Help, suggestions, and examples:

Install Full Feature Software – Printer

 

NOTE:  If the computer has been recently migrated to Windows 10 or if you need to re-install the printer software:

 

  1. Create a Restore Point >
  2. Download a fresh copy of the Full Feature software >
  3. Remove any existing printer software from Programs and Features / Apps and Features >
  4. Restart the computer and log in >
  5. Install Full Feature Software (look in your Downloads folder and Double-Click on the file) >
  6. Restart the computer and log in to finish the installation

 

Section(s) of interest include:

  • Preparation
  • Extras and Optional > HP Information, Diagnostics, and Installation Help
  • Restart Everything
  • Download and Installation
  • ...

 

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