08-06-2012 09:10 AM
I just purchased the 8600 Pro Premium. I installed the HP software, which gives me an OCR option for scanning. I also installed the second disk, IRIS PRO, which is OCR, also. When do I use each?
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08-07-2012 12:32 PM
I would use the OCR software that came with the printer when the formatting on the document you want to scan is simple, and use the IRIS PRO when the formatting is more complex. You should expect some formatting distortion from both programs though. Hope that helps.
08-07-2012 04:39 PM
08-07-2012 05:44 PM
No problem, and sorry it puts the extra stuff about kudos and accepted solution on all my posts. You can ignor it once you've seen it once, but I'm required to have it since I work for HP. Sorry agian for the confusion.
08-15-2013 07:05 AM
My question concerns the same situation with a twist. I have the HP 8600 and chose the IRIS option during install. I also have IRIS Pro which I prefer to use for my scans and selected the HP8600 TWAIN client. I have not selected the WIA-HP 8600 TWAIN. When I choose to initiate a scan using IRIS Pro I get an error message telling me another program is in use. My guess is that the HP Assistant is also trying to initiate the scan. If that is the case, is there a way to stop the HP Assistant scan from starting while I am in IRIS?
08-19-2013 03:57 PM
I'm not sure if this can be done, but I will look into it for you. I will need some more information though. What OS are you using? Do you have the N911a, N911g, or N911n version of the 8600? How are you connecting the printer to the PC?
08-19-2013 07:38 PM
>>I'm not sure if this can be done, but I will look into it for you. I will need some more information though.
What OS are you using? >>
Windows 7 x64
Do you have the N911a, N911g, or N911n version of the 8600?
How are you connecting the printer to the PC?
Over a LAN - home network -- cable modem to Linksys dual (E2500) router with wireless connection. If it helps, I can access the EWS page.
08-20-2013 02:51 PM
I did some digging, and since the IRIS software requires TWAIN (which is an HP protocol), there is no way to turn off the HP scan. Does the error message come up as soon as you try to use it, or does it only come up occasionally?