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Why is a self test report page printed whenever I photocopy something? I have HP 2050 all in one. (55 Views)
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pankaj2289 Honor Student
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pankaj2289
Posts: 2
Registered: ‎02-23-2012
Message 1 of 4 (55 Views)
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Why is a self test report page printed whenever I photocopy something? I have HP 2050 all in one.

‎02-23-2012 08:45 AM

Whenever I try to photocopy something my printer always prints a self test report page.The error code is 0.But why is it even printing this page again and again.Why is it not photocopying properly.In the self test report page it is printing some ''page count : 52",PCL default symbol set:341, T val :392,error code : 0.

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pcwizard
Posts: 10,228
Registered: ‎12-31-2009
Message 2 of 4 (45 Views)
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Re: Why is a self test report page printed whenever I photocopy something? I have HP 2050 all in one

‎02-27-2012 05:40 AM

Hi pankaj2289, 

 

Do you have a printed self test page on the scanner glass when you press the copy buttons?

 

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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pankaj2289 Honor Student
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pankaj2289
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Registered: ‎02-23-2012
Message 3 of 4 (35 Views)
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Re: Why is a self test report page printed whenever I photocopy something? I have HP 2050 all in one

‎03-15-2012 06:28 AM

No,I am not putting any such self test report paper on the scanner glass.I am trying to photocopy my regular papers.

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pcwizard
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Re: Why is a self test report page printed whenever I photocopy something? I have HP 2050 all in one

‎03-15-2012 11:00 AM

Hi pankaj2289, 

 

Uninstall the printer, and then reinstall using the current version from the link below. 

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=4027469&task=...

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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