HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Windows WIA fails to scan (49 Views)
Reply
Reply
Topic Options
Jaffi Student
Student
Jaffi
Posts: 2
Registered: ‎08-17-2012
Message 1 of 3 (61 Views)
Report Inappropriate Content

Windows WIA fails to scan

‎08-17-2012 02:23 PM

Despite reinstalling latest software, Windows WIA fails to scan and also fails diagnostic. Any ideas?

0
Reply
0
Please use plain text.
 
Associate Professor Associate Professor
Associate Professor
sabretooth04
Posts: 2,310
Registered: ‎07-30-2012
Message 2 of 3 (53 Views)
Report Inappropriate Content

Re: Windows WIA fails to scan

‎08-17-2012 04:40 PM

Please provide the following.

 

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Want-Good-Answers-Ask-Good-Questions/td-p/7...

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I used to work for HP, but now I'm retired.
0
Reply
0
Please use plain text.
 
Jaffi Student
Student
Jaffi
Posts: 2
Registered: ‎08-17-2012
Message 3 of 3 (49 Views)
Report Inappropriate Content

Re: Windows WIA fails to scan

‎08-17-2012 06:37 PM

Despite reinstalling latest software, Windows WIA fails to scan and also fails diagnostic. Any ideas?

It's a DJ2050c via USB to Windows 7 64bit

 

0
Reply
0
Please use plain text.