04-20-2010 11:01 AM
04-20-2010 11:26 AM
Have you tried a harder reset - turn off the printer, hold the # and 6 keys while and just after turning it back on?
If this does not work, try a hard reset - same thing but with # and 9 keys.
Say thanks by clicking "Kudos" on the left in the post that helped you.
I am employed by HP
04-20-2010 12:26 PM