04-20-2010 11:01 AM
04-20-2010 11:26 AM
Have you tried a harder reset - turn off the printer, hold the # and 6 keys while and just after turning it back on?
If this does not work, try a hard reset - same thing but with # and 9 keys.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
04-20-2010 12:26 PM
- Testing Your HP Fax Machine with the HP Fax Test Service
- A Communication or Connection Error Displays When Scanning
- Scan Using Full Feature HP Software (Windows 10)
- HP Photosmart 7510, 7515, ENVY 110, 114 Printers - Restoring eFax Service
- HP All-in-One Products - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax