c309a Fax Confirmation Report

[ralph7up]

I cannot figure out how to get the confirmation report.  It seems that the "view" and "print" buttons are missing.  The specifications suggest that such a report is possible.  Also, I have been unable to connect to HP via chat.  My browser closes when the control program starts to download.  Very frustrating.

Can anyone help me with this?

Thanks in advance.

[DexterM]

Press the Setup Button>Print Report>Fax Confirmation Report, and turn it on for whatever option you want.

[ralph7up]

I cannot seem to find that.  What I seem to have under settings > "fax settings" are two buttons:  one is "fax settings" and the other is "more fax settings".  Neither have the options that you refer (print report>fax confirmation report). 

Am I loooking in the wrong place?

[DexterM · Accepted solution]

Yes, you're looking in the wrong place. Press the Setup button ON the printer.

[ralph7up]

THANK YOU!!!!!! 

I had incorrectly assumed that functionality  between the software and hardware of this printer would be similar or that one could completely control the printer from the software.  I guess I need to read the detailed guide much more thoroughly.

BTW, though I have been frustrated in my inability to contact HP via internet and email (I get errors on send), I did speak to a tech support person a few days ago.  When I asked the question, I was informed that the machine would not print this report.  When I started to ask about statment in the documentation, they hung up on me.

Thanks Again

[oebrown]

This forum is excellent.  I've been tryin to figure this out for a year --- thanks so much!!