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c310a scanner problem (654 Views)
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hawkeyejulz Student
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hawkeyejulz
Posts: 1
Registered: ‎12-28-2010
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c310a scanner problem

‎12-28-2010 04:07 PM

Our all in one C310a is displaying this error message:

 

Scanner problem: turn printer off then on.  if the problem is not fixed, the scanner component is broken and cannot copy or scan.

 

Turning it on/off doesn't work--suggestions?

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khagler Student
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khagler
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Registered: ‎01-15-2011
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Re: c310a scanner problem

‎01-15-2011 12:21 PM

Same thing happening to me.  What do you suggest?

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jessica244 Student
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jessica244
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Registered: ‎01-15-2011
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Re: c310a scanner problem

‎01-15-2011 02:42 PM

hey how do i scan from my computer cause i have a trouble using it

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