computer is not listed as an available computer on the printers control board.

[pulzcul]

computer is not listed as an available computer on the printers control board. This is the error message I get when I try to set up scan function on my 3054 j610 printer.

[ShlomiL]

Hello,

Please clarify your operating system and how the printer connected to your PC.

For wireless network connection, please ensure to enable the Scan to Computer feature:

Be aware it is required to activate Scan to Computer upon any PC restart, Shutdown or Standby mode.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02586701&cc=us&dlc=en&lc=en&product=5109847&tmp...

Regards,

Shlomi

[pulzcul]

actually I fixed it by finding another person on this forum with the same problem. It was a WIA problem. How came to be a problem in the first place, I havn't a clue, but it works now and I'm happy.

[fish4life]

Hi pulzcul,

Not sure if you're still following this thread since your scanning problem has been fixed, but may I ask if you had ever installed or used any "PC Tools" software such as "Registry Mechanic" or "Performance Toolkit"?   Based on a few other customers reports, installing or using these tools can cause these WIA services and dependencies to be disabled.   

Thanks

Jeremy

[damian_r79]

I used Performance toolkit and it messed my hp scanner, i can print but not scan (HP Photosmart Plus B210a), what should i do? Where can i find solution to this (probably) WIA problem?

[fish4life]

Hi Damian_r79-

See if the steps posted in this thread help you out: Here

Thanks

Jeremy