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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I bought this product because I needed a fax machine. I have tried everything, if the recipeint's number is not busy, I get a Error 322. I don't know what a error 322 is, I have looked everywhere, I  can't fix the problem because the error code is no where to be found. Help! 

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Ok, so now, I forgot to tell you that this is a Officejet 4620 that will not fax, because of the above error code of 322.

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that error says: "There was a communication error with the receiving fax machine due to poor telephone line conditions."
Here is a list of all fax error codes for y our reference: http://support.hp.com/us-en/document/buu02549
Are you using a regular phone/fax line or some type of VoIP/digital line? You need to contact your service provider for help to resolve such issues.
**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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