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Student
judyqotu
Posts: 1
Member Since: ‎05-13-2012
Message 1 of 2 (1,194 Views)

error meessage: 0x.00000015 scanner is not ready.

HP Deskjet F4180 all in one keeps showing: error message 0x00000015 scanner is not ready.  I could not fine this in the trouble shooting guide. I have not had trouble scanning photos before. Does anyone know how to resolve this?

Professor
RobertoR
Posts: 2,242
Member Since: ‎11-22-2011
Message 2 of 2 (1,142 Views)

Re: error meessage: 0x.00000015 scanner is not ready.

Hello, judyqotu.

 

  • What operating system are you using?

if you are using windows XP or later you can try this www.hp.com/go/tools select the  HP Scan Diagnostic Utility : Helps resolve common scanning issues run it and let me know the outcome, I will do my best to help you. 

 

 

This is the main support page for your product if you need for further referrence. GO HERE

 

 

Hope this Helps!

RobertoR

 

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You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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