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Student
Posts: 1
Member Since: ‎05-13-2012
Message 1 of 2 (1,512 Views)

error meessage: 0x.00000015 scanner is not ready.

HP Deskjet F4180 all in one keeps showing: error message 0x00000015 scanner is not ready.  I could not fine this in the trouble shooting guide. I have not had trouble scanning photos before. Does anyone know how to resolve this?

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Professor
Posts: 2,242
Member Since: ‎11-22-2011
Message 2 of 2 (1,460 Views)

Re: error meessage: 0x.00000015 scanner is not ready.

Hello, judyqotu.

 

  • What operating system are you using?

if you are using windows XP or later you can try this www.hp.com/go/tools select the  HP Scan Diagnostic Utility : Helps resolve common scanning issues run it and let me know the outcome, I will do my best to help you. 

 

 

This is the main support page for your product if you need for further referrence. GO HERE

 

 

Hope this Helps!

RobertoR

 

Man LOL Remember=▼

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! Smiley Very Happy
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