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02-29-2012 11:18 AM
I have an Officejetpro 8500A #A910n. When I try to copy all I get is a page completely filed with lines. I have unplugged the machine and waited and tried again and still only get a page of lines.
02-29-2012 02:11 PM
Try cleaning the rollers with a lint free cloth on the AUTOMATIC DOCUMENT FEEDER
if you are trying to scan through the scanner bed try cleaning the scanner bed and then check
Although I am an HP employee, I am speaking all this from my own experience and not for HP
02-29-2012 09:15 PM
I have a Officejet Pro 8600 Plus. Brand new. When I print it prints fine. When I copy from the glass in color it prints fine. But when I copy in Black & White, I get a page filled with lines. Help!
03-01-2012 06:16 AM
I get those same lines on both color and black and white when copying. Finally talked to a HP help person and since it was under warranty they are sending us a new one and we will send the old one back. Thank goodness!