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hi.. please help me (937 Views)
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Student
alfouad
Posts: 1
Registered: ‎07-14-2011
Message 1 of 2 (937 Views)

hi.. please help me

Hi there..

 

I have Hp printer model laserJet M1522nf, and it work very well when my computer Xp,
and then I install windows 7 , but the printer doesn't work at all. and this is Detection details:


Issues found Detection details 
-- HP SCAN doesn't have a driver Not fixed   There is no driver installed for HP SCAN.

 

 Device information Name: HP SCAN ID: USB\VID_03F0&PID_4C17&MI_00\7&B4B395E&0&0000 Error code: 28  Apply solution for driver problem Completed  Follow the instructions in the solution to address the driver problem. Install a driver for this device Completed  The driver for HP SCAN is not installed. Install the latest driver for the device.  

 

--HP EWS doesn't have a driver Not fixed   There is no driver installed for HP EWS. Device information Name: HP EWS ID: USB\VID_03F0&PID_4C17&MI_02\7&B4B395E&0&0002 Error code: 28  Apply solution for driver problem Completed  Follow the instructions in the solution to address the driver problem. Install a driver for this device Completed  The driver for HP EWS is not installed. Install the latest driver for the device.  

 

-- HP FAX doesn't have a driver Not fixed   There is no driver installed for HP FAX. Device information Name: HP FAX ID: USB\VID_03F0&PID_4C17&MI_03\7&B4B395E&0&0003 Error code: 28  Apply solution for driver problem Completed  Follow the instructions in the solution to address the driver problem. Install a driver for this device Completed  The driver for HP FAX is not installed. Install the latest driver for the device.

 

  -- Hewlett-PackardHP LaserJet M1522nf MFP doesn't have a driver Not fixed   There is no driver installed for Hewlett-PackardHP LaserJet M1522nf MFP. Device information Name: Hewlett-PackardHP LaserJet M1522nf MFP ID: USBPRINT\HEWLETT-PACKARDHP_LASERJET_M1522NF_MFP\8&2253CA9E&0&USB001 Error code: 0  Apply solution for driver problem Completed  Follow the instructions in the solution to address the driver problem. Install a driver for this device Completed  The driver for Hewlett-PackardHP LaserJet M1522nf MFP is not installed. Install the latest driver for the device.  

 

 Problem with PnP devices Detected   There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.  
Potential issues that were checked Detection details 
 Windows Update configured to never install drivers Issue not present   Driver updates aren't automatically installed when detected by Windows Update.  
Detection details  
Collection information 
Windows Version: 6.1 Architecture: x86 Time: Thursday, July 14, 2011 11:38:10 AM 
Publisher details  

 

Devices and Printers Troubleshoot problems with devices and printers. Package Version: 2.0 
Publisher: Microsoft Corporation Devices and Printers 
Troubleshoot problems with devices and printers. Package Version: 2.0 
Publisher: Microsoft Corporation Hardware and Devices Use hardware and access devices connected to your computer. 
Package Version: 1.1 Publisher: Microsoft Windows Windows Network Diagnostics Detects problems with network connectivity. Package Version: 1.0 Publisher: Microsoft Windows Printer Troubleshoot problems preventing printing from completing. Package Version: 1.0 Publisher: Microsoft Windows USB Troubleshoot problems with a USB device Package Version: 1.0 Publisher: Microsoft Corporation 

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plz plz help me :smileysad:

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Professor
Picardje
Posts: 1,757
Registered: ‎07-15-2009
Message 2 of 2 (929 Views)

Re: hi.. please help me

HI, maybe the steps HERE will help.



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Although I work for HP my posts and replies are my own

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