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Re: how can I fix the error HP.CUE.Gallery.ImageManager.Keywords threw an exception? (645 Views)
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Student
nmmgm
Posts: 1
Registered: ‎03-18-2012
Message 1 of 6 (749 Views)

how can I fix the error HP.CUE.Gallery.ImageManager.Keywords threw an exception?

HP Officejet 5510 all in one printer, Windows XP

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Student
gw888
Posts: 1
Registered: ‎04-16-2012
Message 2 of 6 (708 Views)

Re: how can I fix the error HP.CUE.Gallery.ImageManager.Keywords threw an exception?

Have lost my albums in H P Zone

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HP
pcwizard
Posts: 10,216
Registered: ‎12-31-2009
Message 3 of 6 (696 Views)

Re: how can I fix the error HP.CUE.Gallery.ImageManager.Keywords threw an exception?

Hi nmmgm,

 

Try using the scrubber built into the CD or Download.

 

From Original installation CD:

1. Insert CD into drive, and then cancel the installer

2. Open My Computer, and then right click on the CD drive and chose open

3. Open folder Util

4. Open folder CCC

5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Run Disk cleanup from Accessories\ System Tools

8. Download and install the latest version of Adobe flash player

http://www.adobe.com/support/flashplayer/downloads​.html

9. Download the full feature software and drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-23606-3&cc=us&dlc=en&lc=en&...=

10. Run the download to reinstall the printer

 

If software was downloaded and extracted to your system:

1. Type %temp% in the run field

2. Look for, and open the folder starting with 7z (Example: 7zS2356)

3. Open folder Util

4. Open folder CCC

5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Run Disk cleanup from Accessories\ System Tools

8. Download and install the latest version of Adobe flash player

http://www.adobe.com/support/flashplayer/downloads​.html

9. Download the full feature software and drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-23606-3&cc=us&dlc=en&lc=en&...=

10. Run the download to reinstall the printer

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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HP
pcwizard
Posts: 10,216
Registered: ‎12-31-2009
Message 4 of 6 (695 Views)

Re: how can I fix the error HP.CUE.Gallery.ImageManager.Keywords threw an exception?

Hi gw888,

 

What printer are you using?

 

Does HP image zone still open and work correctly?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.
Student
lasaladin
Posts: 2
Registered: ‎05-05-2012
Message 5 of 6 (645 Views)

Re: how can I fix the error HP.CUE.Gallery.ImageManager.Keywords threw an exception?

HP.CUE.Gallery.ImageManager.Keywords threw an exception?

What does this mean (Keywords threw an exception) and how can I fix it?

 

 

 

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HP
pcwizard
Posts: 10,216
Registered: ‎12-31-2009
Message 6 of 6 (632 Views)

Re: how can I fix the error HP.CUE.Gallery.ImageManager.Keywords threw an exception?

Hi lasaladin,

 

What printer are you using?

 

Does HP image zone still open and work correctly?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.