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Student
snmess
Posts: 1
Member Since: ‎11-09-2011
Message 1 of 2 (847 Views)

how do i change the path where my scanned documents go on the hp psc 2170 series?

When I scan, I get the error "The system cannot find the path specified." However, it does not give me an option to edit the path and folder where it needs to go and it only gives me the option to try again, or skip this file, or skip all files with errors. I have the HP psc 2175 all in one and it works on Windows 7.

 

I've tried viewing scanner properties, but there is no option to change the path.

 

Thanks!

Tutor
general_kakashi
Posts: 7
Member Since: ‎10-23-2011
Message 2 of 2 (841 Views)

Re: how do i change the path where my scanned documents go on the hp psc 2170 series?

This is an issue on the way the sofware and driver was installed.

try to unistall the driver and software>

empty the temp folder

download the latest driver and sw then install it.

 

it same issue occurs.

 

open your solution center>

click scan picture>

change settings>

save to file save options>

browse/choose where the scanned documents be saved

 

if this won't work>

in your computer>

click start>on the search box type hpiscnapp.exe

then let me know the details after doing all of this.

 

 

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