Question
Reply
 
Top Student
Posts: 6
Member Since: ‎03-02-2012
Message 1 of 9 (9,778 Views)

how do i set up my printer to scan on my Hp Officejet 4500

 
0
Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 9 (9,760 Views)

Re: how do i set up my printer to scan on my Hp Officejet 4500

What OS are you using?

 

How is the printer connected to the computer?

 

Do you have the printer software installed?

 

Where are you trying to scan from, the printer or computer?

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Top Student
Posts: 6
Member Since: ‎03-02-2012
Message 3 of 9 (9,754 Views)

Re: how do i set up my printer to scan on my Hp Officejet 4500

Windows 7

 

cable from printer to computer

 

it is installed

 

from printer to computer

 

 

So far, no one has helped solve the problem.  I press scan color and the printer says, "No scan options."

 

The printer prints ok but does not do scanning.

JR

 

 

Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 4 of 9 (9,742 Views)

Re: how do i set up my printer to scan on my Hp Officejet 4500

Looks like you just need to enable the scan to computer options from the software.  This document will walk you through the steps.  Let me know what happens.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Honor Student
Posts: 2
Member Since: ‎03-16-2014
Message 5 of 9 (8,911 Views)

Re: how do i set up my printer to scan on my Hp Officejet 4500

Re: how do i set up my printer to scan on my Hp Officejet 4500

Honor Student
Posts: 2
Member Since: ‎03-16-2014
Message 6 of 9 (8,909 Views)

Re: how do i set up my printer to scan on my Hp Officejet 4500

Windows 7

 

Direct

 

Yes

 

Yes and Yes

Student
Posts: 1
Member Since: ‎03-26-2014
Message 7 of 9 (8,787 Views)

Re: how do i set up my printer to scan on my Hp Officejet 4500

Can anyone help me, I am trying to scan a document to the computer and it appears that I have not designated a place for the scan to be received.  How do I accomplish this?

Student
Posts: 1
Member Since: ‎07-08-2014
Message 8 of 9 (7,809 Views)

Re: how do i set up my printer to scan on my Hp Officejet 4500

hi my name is rabiu i have hp officejet 4500 i will like you to help me to set up the printer to scan. thank you

 

Student
Posts: 1
Member Since: ‎01-09-2016
Message 9 of 9 (2,015 Views)

Re: how do i set up my printer to scan on my Hp Officejet 4500

The printer is set up and prints wireless but does not scan. The first time I tried it it displaid scan in process then send to I selected computer but it could not find computer. the next ry it would do nothing

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation