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Student
oc1dean
Posts: 1
Member Since: ‎11-10-2010
Message 1 of 37 (28,132 Views)

hp Photosmart D110 scan error

Trying to scan to PC, get message scan error. Also says  - try scan from computer or see documentation. What does scan from computer mean?. No documentation on error, Will soon send this back to Best Buy and get something else unless I get a very simple answer and don't tell me to uninstall and reinstall again. That caused enoough problems the first time.

Student
Hiflite
Posts: 1
Member Since: ‎12-29-2010
Message 2 of 37 (27,793 Views)

Re: hp Photosmart D110 scan error

You know, I do not need all that extra hp-ware to be installed. I want the Basic OS supported features, but including scanning. And all of it working out of the box. If I cannot get network scanning to work, it goes back into the box and back to Best Buy.

Printing from the iPhone works great, but I needed foremost a scanner that I do not have to put right next to my laptop.

Honor Student
beetlebug
Posts: 2
Member Since: ‎01-26-2011
Message 3 of 37 (27,401 Views)

Re: hp Photosmart D110 scan error

did you ever get an answer?  I am having the same problem and I just purchased this machine

Honor Student
moonchild
Posts: 2
Member Since: ‎02-08-2011
Message 4 of 37 (27,268 Views)

Re: hp Photosmart D110 scan error

Anyone???  I'm having the same error!

Honor Student
moonchild
Posts: 2
Member Since: ‎02-08-2011
Message 5 of 37 (27,264 Views)

Re: hp Photosmart D110 scan error

Found the answer.  It means just what it says.  Scan from the computer. Put your paper to scan in place, go to your computer, open the control panel, click on divices and printers, choose your printer (mine had a seperate scanner with an Explaination point on it...I chose that one and it worked).  Just follow the directions from there to scan your image.  You can do it all from your computer.  For me I choose for it to scan to the computer as a pdf file so I could email it and it worked great!  It scanned it and saved it to my computer where I was able to pull it up from an email and send it off as an attachement. 

 

Guess you'll just have to do it from the computer and not from the printer.  Worked for me.  Hope it works for you.

Student
jls9
Posts: 1
Member Since: ‎02-13-2011
Message 6 of 37 (27,166 Views)

Re: hp Photosmart D110 scan error

Ok...you state "Just follow the directions from there to scan your image."....

what directions? when you open the printer folder, and chosse your printer, there are no directions. where do you access SCAN from?

 

Thanks!

Student
korigga19
Posts: 1
Member Since: ‎05-25-2011
Message 7 of 37 (26,398 Views)

Re: hp Photosmart D110 scan error

so i've found that if your printer is already added as a device, add it again and another will pop up and i believe this is the scanner because now i can scan from the printer.  another device shows....... big deal. it works.

Honor Student
faceace7
Posts: 2
Member Since: ‎08-07-2011
Message 8 of 37 (25,162 Views)

Re: hp Photosmart D110 scan error

my Photosmart D110 will not scan to my imac. Scanner says try scan from computer or see documentation.

Honor Student
Bobbyrobert
Posts: 2
Member Since: ‎11-02-2011
Message 9 of 37 (24,347 Views)

Re: hp Photosmart D110 scan error

D110 went wireless now shows not connected to pc, control panel shows it is, cannot scan to pc

Honor Student
Bencarola
Posts: 2
Member Since: ‎11-03-2011
Message 10 of 37 (24,321 Views)

Re: hp Photosmart D110 scan error

Had same problem...wireless, worked great except scan. Got error. After re-installing twice, as well as up-date firmware on printer. Seems that d110 software was old/not compatible with my laptop OS(Win.7).

Simply click start, all programs, Open windows "fax and scan"...click new scan...and go to town! Hope this helps.

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