hp error code: 80004005

[chelt]

All-in-one 5500 series ..cannot get HP Director to open....will copy and print but will not scan to a file...any ideas? getting error code:   HP  clr error: 80004005

[sukant013]

This error occurs most frequently when the HP Director is in Compatibility mode.

To resolve this issue, complete the following steps:

Right-click the HP Director icon on the main screen and click Properties .

On the Compatibility tab, uncheck the Run this program in compatibility mode http://h20000.www2.hp.com/bc/docs/support/SupportDocument/c01743617/c01743619.jpg

Click Apply , and then click OK .

Try to open HP Director again.

[Auntka]

I tried the fix with compatibility mode. It didn't work.

[thanksabunch]

Thanks a million. been working on this thing for 3 days andwith  your tip fixed in less than 5 min.