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Top Student
maorchid
Posts: 5
Member Since: ‎04-02-2013
Message 1 of 10 (188 Views)

hp icon for officejet 8600

I downloaded the hp to my mac for the officejet 8600.  I don't see it in my apps id like to put the icon on my dock for easy scanning. Can you help?

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 10 (175 Views)

Re: hp icon for officejet 8600

I see that you are having a problem with your software. You can download the FULL FEATURE drivers and software from the website below. 

 

http://www8.hp.com/us/en/support-drivers.html

 

You can also download it from the CD if you still have it. 

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Top Student
maorchid
Posts: 5
Member Since: ‎04-02-2013
Message 3 of 10 (172 Views)

Re: hp icon for officejet 8600

not the icon. I downloaded the full feature should i do again?
Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 4 of 10 (171 Views)

Re: hp icon for officejet 8600

First uninstall all the HP software.

1. Click the Star Menu

2. All programs

3. Go to the HP folder

4. Choose the printer

5. Go down to UNINSTALL

 

After that finishes. Go to Start Menu.

1. RIGHT CLICK on COMPUTER

2. Choose MANAGE

3. Click on Device Manager

4. Go under the IMAGE AND DEVICE tab, and the PRINTERS tab.

5. See if the printer is there, if so, RIGHT CLICK and uninstall.

 

Reboot your computer, then go and re-install the full feature software.

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Top Student
maorchid
Posts: 5
Member Since: ‎04-02-2013
Message 5 of 10 (170 Views)

Re: hp icon for officejet 8600

i use imac

10.8

 

I did that already, still the icon is missing or not on doc and its not as a application in my finder

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 6 of 10 (164 Views)

Re: hp icon for officejet 8600

Sorry about that. You can go to your HP Utility or Printers.

 

Click and DRAG the printer Icon to the Desktop.

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Top Student
maorchid
Posts: 5
Member Since: ‎04-02-2013
Message 7 of 10 (162 Views)

Re: hp icon for officejet 8600

How do i find that once its the printer is added to my printer selection. 

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 8 of 10 (161 Views)

Re: hp icon for officejet 8600

1. Click on FINDER

2. Type in Printers in your Search

3. Click on the folder (Printers)

4. Choose the printer, and drag it

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Top Student
maorchid
Posts: 5
Member Since: ‎04-02-2013
Message 9 of 10 (159 Views)

Re: hp icon for officejet 8600

the printer picture is all that is displayed, whats your tech support number?

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 10 of 10 (156 Views)

Re: hp icon for officejet 8600

(1800-474-6836).

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