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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-12-2013 02:05 PM

HP Recommended

what about windows 8?

 

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‎07-12-2013 02:18 PM

HP Recommended

how does one scan with windows 8?

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‎07-27-2013 02:58 PM

HP Recommended

How do I scan on this machine?  The manual is no help and the keypad only has options for faxing and copying.

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‎09-12-2013 12:57 PM

HP Recommended

Scanner is set up.  How can I start to scan?

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‎09-18-2013 11:25 PM

HP Recommended

I have instlled drivers pluged HP1212 directly into computer, hit HP scan button and a message says "unable to connect to device"   it is obvioously connected.  any ideas?

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‎10-15-2013 09:39 AM

HP Recommended

how do i set up the scanner on my printer?

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‎10-15-2013 09:54 AM

HP Recommended

how can i scan documents?

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‎10-16-2013 10:35 AM

HP Recommended

Hi stanturkel,

 

I understand that you are wanting to know how to setup the scanner, as well as how to scan. To clarify with setting up the scanner, you have installed the full feature software for your printer? Are there any error messages?

 

As well to assist with how to scan using your Laserjet, I would need to know what version of operating system you are running? This will allow me to provide more accurate steps.

Which Windows operating system am I running?

 

Thank you.

I worked on behalf of HP
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‎10-16-2013 11:21 AM

HP Recommended

My operating system is Mac OS 10.4.11

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‎10-16-2013 01:03 PM - last edited on ‎02-24-2017 10:53 AM by HP Administrator

HP Recommended

Hi stanturkel,

 

Thank you for the information. With regards to setting up your printer to scan, I have included a link here for 'HP LaserJet Full Feature Software and Driver'. Please make sure that the full feature software is installed. Once the software is installed please click the Apple Icon, and then Software Updates. Please install all updates that are available.

 

Once all software and updates have been installed, please open the Application folder. In this folder you should see a Hewlett Packard folder, please double click on the folder. In this folder you should see an option for HP Scan. I have included a document here on How to Scan.

 

Please let me know if this resolves your issue, thank you.

I worked on behalf of HP
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