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Honor Student
lee904
Posts: 3
Member Since: ‎07-29-2009
Message 1 of 4 (3,535 Views)
Accepted Solution

hp psc 2210 all in one

I am getting the error message that another program has control of the device when I scan. I have no idea what the program would be. Before this happened I was going to print a document and canceled it on the 2210 before it could print because I noticed it was the wrong document. So since that time I am getting this message. Does anyone know how to reset this machine?
Grad Student
tinuwangiro
Posts: 274
Member Since: ‎07-17-2009
Message 2 of 4 (3,526 Views)

Re: hp psc 2210 all in one

try this:

 

•unplug the power cord

•press and hold the power button for 20 seconds (while cord is unplugged)

•release button

•plug the power cord back

(i may represent HP but this advice is solely my own)
Honor Student
lee904
Posts: 3
Member Since: ‎07-29-2009
Message 3 of 4 (3,508 Views)

Re: hp psc 2210 all in one

Thank you, Thank you, It worked.

I am able to scan again

Grad Student
tinuwangiro
Posts: 274
Member Since: ‎07-17-2009
Message 4 of 4 (3,488 Views)

Re: hp psc 2210 all in one

nice!
(i may represent HP but this advice is solely my own)
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