hpqscnvw stopped working (71 Views)
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Student
billjohnston8
Posts: 1
Registered: ‎03-06-2013
Message 1 of 2 (71 Views)

hpqscnvw stopped working

I have spent 3 hours this afternoon updating the HP software on my HP officejet Pro L7480 All in one but still cannot get the scanner to work . I have the message "hpqscnvw " has stoped working and cannot communicate with the scanner software. Any suggestions how to get this to work. There is a windows work around using photogallery  but its crazy that HP doesnt offer a solution to this specific problem

Regents Professor
lions99
Posts: 5,461
Registered: ‎09-16-2011
Message 2 of 2 (54 Views)

Re: hpqscnvw stopped working

 

Hello, 

 

I see that you're having an issue trying to scan on your printer. 

 

Now, before we start troubleshooting, I have a couple of questions for you. 

 

What OS do you have? 


Is this an HP notebook/desktop? 

 

I look forward to your response which will give me a better perspective on the situation.

 

THX

 

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

Thanks!

I work for HP
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