Question
Reply
 
Honor Student
Posts: 3
Member Since: ‎04-30-2012
Message 1 of 8 (8,016 Views)

i have an hp officejet 6310 and can't get it to scan

I am having trouble getting my HP Officejet 6310 to scan.  I've printed on it but have not scanned.

Reply
0
Provost
Posts: 42,479
Member Since: ‎01-29-2009
Message 2 of 8 (8,010 Views)

Re: i have an hp officejet 6310 and can't get it to scan

Hi,

 

Have you tried to use this (from page 83):

 

   http://h10032.www1.hp.com/ctg/Manual/c00633922.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Honor Student
Posts: 3
Member Since: ‎04-30-2012
Message 3 of 8 (8,008 Views)

Re: i have an hp officejet 6310 and can't get it to scan

I tried that, but when I press the Scan button, it says there are no scan options.

Regents Professor
Posts: 4,871
Member Since: ‎11-22-2011
Message 4 of 8 (7,992 Views)

Re: i have an hp officejet 6310 and can't get it to scan

Hello JP1968

 

If you are still having problems I would suggest checking out this article. It may help resolve your issue. If you continue to have problems post back and include your operating system and any additional information.

No Scan Options

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Student
Posts: 1
Member Since: ‎07-21-2014
Message 5 of 8 (3,520 Views)

Re: i have an hp officejet 6310 and can't get it to scan

My officejet 6310 says no scan options, why

Student
Posts: 1
Member Since: ‎08-01-2014
Message 6 of 8 (3,382 Views)

Re: i have an hp officejet 6310 and can't get it to scan

Officejet All in One - says "no scan options" Have used it for 7 years already. What could be wrong?

Student
Posts: 1
Member Since: ‎08-27-2014
Message 7 of 8 (3,086 Views)

Re: i have an hp officejet 6310 and can't get it to scan

I am having trouble, to get my all in one, officejet 6310 to scan, can you help me?

Thanks

Student
Posts: 1
Member Since: ‎08-29-2014
Message 8 of 8 (3,060 Views)

Re: i have an hp officejet 6310 and can't get it to scan print just fax

Need help setting up to print from my laptop can you hel

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation