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JP1968
Posts: 3
Member Since: ‎04-30-2012
Message 1 of 8 (5,971 Views)

i have an hp officejet 6310 and can't get it to scan

I am having trouble getting my HP Officejet 6310 to scan.  I've printed on it but have not scanned.

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banhien
Posts: 36,287
Member Since: ‎01-29-2009
Message 2 of 8 (5,965 Views)

Re: i have an hp officejet 6310 and can't get it to scan

Hi,

 

Have you tried to use this (from page 83):

 

   http://h10032.www1.hp.com/ctg/Manual/c00633922.pdf

 

Regards.

BH
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Honor Student
JP1968
Posts: 3
Member Since: ‎04-30-2012
Message 3 of 8 (5,963 Views)

Re: i have an hp officejet 6310 and can't get it to scan

I tried that, but when I press the Scan button, it says there are no scan options.

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 4 of 8 (5,947 Views)

Re: i have an hp officejet 6310 and can't get it to scan

Hello JP1968

 

If you are still having problems I would suggest checking out this article. It may help resolve your issue. If you continue to have problems post back and include your operating system and any additional information.

No Scan Options

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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mcheyannec
Posts: 1
Member Since: ‎07-21-2014
Message 5 of 8 (1,475 Views)

Re: i have an hp officejet 6310 and can't get it to scan

My officejet 6310 says no scan options, why

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RedGaelle
Posts: 1
Member Since: ‎08-01-2014
Message 6 of 8 (1,337 Views)

Re: i have an hp officejet 6310 and can't get it to scan

Officejet All in One - says "no scan options" Have used it for 7 years already. What could be wrong?

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micorinci
Posts: 1
Member Since: ‎08-27-2014
Message 7 of 8 (1,041 Views)

Re: i have an hp officejet 6310 and can't get it to scan

I am having trouble, to get my all in one, officejet 6310 to scan, can you help me?

Thanks

Student
susanz0536
Posts: 1
Member Since: ‎08-29-2014
Message 8 of 8 (1,015 Views)

Re: i have an hp officejet 6310 and can't get it to scan print just fax

Need help setting up to print from my laptop can you hel

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