HP Support Forums
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10-25-2011 04:40 AM
It is a JOKE that we have to do this work around for scanning, however after an entire day of frustration on needing to Scan then email documents to an inet fax, as I no longer have a hard fax line. I was finally told the pages were too large to go through. Thank God I finally found this forum, and used the solution from Patrickh. I can't believe HP hasn't addressed this problem, but at least this solution is working for me. "If you have a lot of scans, especially multi-page ones, that you unsuspectingly scanned for archive purposes, not knowing that they were unprintable, there is an easy fix. PDFill's Free PDF Tools ( http://www.pdfill.com/pdf_tools_free.html ) contain (among other goodies) a function to "Reformat Multiple Pages." A couple of clicks and your HP-inflated PDF's are down to page size." Good luck!!
03-02-2012 11:10 PM
Yo HP, this problem is still going on as of March 2012!
I'm using Win7 and have an Photosmart B209a all-in-one. I have the most up-to-date drivers.
Scanning to pdf in B&W results in overized documents. This is the last straw for me with HP all-in-ones. The software "Solution Center" is clumsy and frustrating to use. It also doesn't have the controls to set the defaults that I need.
Anyone have any suggestions for competitors products I should consider for my upcoming purchase??
03-04-2012 07:02 PM
This is the last straw for me. The lack of response on this obviously long standing, serious and widespread problem is inexcusable and no mr Brown I refuse to buy some other software despite how many times you hawk your product. I will never purchase an HP product again and will spread the word about this rediculus company
03-04-2012 07:49 PM
jwesty, I am not affiliated in any way with Hamrich software. VueScan was just the best solution for me, a Mac user, and I thought I'd share the info here.
12-14-2012 06:45 AM
Still not fixed. Well, actually, my D110 never had this problem until this week. Must have been some driver update that caused it, but I don't know. I used to scan 8.5 x11 docs to 8.5 x 11 pdf's. I always scan and fax or email multiple page contracts. I have never had this problem until now. I am beside myself with frustration and it is costing me time and money. After looking at these posts, this has been going on for years. **bleep**?? Why can't it just scan it the same size as DEFAULT. I'm pissed and ready to trash this slow, ink-hogging printer and find something that actually works.