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AGRRealtors
Posts: 1
Member Since: ‎07-02-2013
Message 1 of 2 (81 Views)

line on page when using the feeder on Officejet 8600+

Everytime we scan something using the document feeder on our Officejet 8600+ we are getting a vertical line all the way thru the page. We have unplugged it multiple times and made sure nothing is plugged into the same outlet. Cleaned it the best we could. Any ideas?

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garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (63 Views)

Re: line on page when using the feeder on Officejet 8600+

Hi AGRRealtors,

 

I understand that your scanner isn't working correctly.   It looks like you have done some troubleshooting steps already.  I would take a look at the document below it provides some good troubleshooting steps to follow and good places to clean.

 

 

Scan Quality

 

 

Let me know how it goes.  

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