mfp m125 m126

[JMajally]

Dears,

Please note that after installing my HP Printer LJ M125 M126 on Windows 7(32-Bit); the print process is working normally. But the HP LJ M125126 Scan is not working with a pop up error: The HP LJ M125126 Scan was not found.

I tried to re-install it (with no success). 

I turned off the firewall (in case any blocked port).

And finally i enabled all my GPO features(with also no success).

Any help would be appreciated.

Best Regards HP.

[Gemini02 · Accepted solution]

Greetings @JMajally,

Thanks for accessing the HP Support Forums for extra support! I see that you are experiencing issues scanning. I would be happy to help you. 

Please try the steps in the document for your connection type that you are using:

• USB Scanner Connection Error (Windows).

• Network Scanner Connection is Lost (Windows).

Let me know the exact model number and connection type if you have further issues.

If this helps you to reach a solution, please click the "Accept as Solution" button. If you wish, to say thanks for my effort to help, click the "Thumbs Up" to give me a Kudos. Please let me know the outcome. Have a nice day!