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07-21-2012 07:19 PM
I have a hp officejet pro 8500a. If I want it to print faxes or make copies I have to restart it each time. when I do restart it I always get the'checking printer this make take a few minutes' message. then it will print and make copies.
this is a business printer so we can't afford to have to restart it every time we get a fax.
07-23-2012 04:38 PM
It sounds like your having a problem with the sleep mode. There is a firmware update that says it will fix the problem. I would start there if I were you. You can get instruction to update the firmware here. Let me know what happens.