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Honor Student
mollypockets
Posts: 4
Member Since: ‎02-01-2012
Message 1 of 5 (1,303 Views)

my laserjet m1212nf mfp will send faxes but it won't receive faxes

i have 2 printer at 2 different locations that wont recieve faxes from anyone but they do recieve form each other, they both send to any where, what can I do to fix these and we have already replacedn the fax line so that is not the issue..please help we need to be able to recieve from anyone , these machines are only just over 1 year old.

Honor Student
mollypockets
Posts: 4
Member Since: ‎02-01-2012
Message 2 of 5 (1,301 Views)

Re: my laserjet m1212nf mfp will send faxes but it won't receive faxes

I have tried to reset all the setting with HP's help still no luck..any tips on how to fix this issue..

Professor
Daniel_L
Posts: 1,792
Member Since: ‎11-28-2011
Message 3 of 5 (1,282 Views)

Re: my laserjet m1212nf mfp will send faxes but it won't receive faxes

The HP LaserJet Pro M1212nf MFP is a commercial product. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.



You may find the Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

Student
jiffylube1068
Posts: 1
Member Since: ‎02-08-2013
Message 4 of 5 (776 Views)

Re: my laserjet m1212nf mfp will send faxes but it won't receive faxes

My laserjet m1212nf MFP sends but does not receive faxes

 

Honor Student
jackolantern2
Posts: 2
Member Since: ‎10-31-2014
Message 5 of 5 (4 Views)

Re: my laserjet m1212nf mfp will send faxes but it won't receive faxes

Hello,

 

I have Laserjet M1212nf MFP. I can send and receive fax from printer, but I cannot receive fax to PC.

It's been working for months and suddenly stopped.

In HP Toolbox when I click on send/receive log I receive this error,

"Error reading from the device. Make certain that the device's power cord is plugged in, the power is turned on, and that all cables are properly connected. Check the troubleshooting tab or product documentation for more information."

 

I know that the cable between PC and printer is working because I can print from PC. I am just not able to receive faxes to computer through the HP toolbox.

 

Thank You,

John

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