no scan with HP Deskjet F4240 all in one (367 Views)
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Honor Student
tregg
Posts: 2
Registered: ‎06-14-2010
Message 1 of 2 (367 Views)

no scan with HP Deskjet F4240 all in one

The scan function was working fine until I was fooling around with the ink cartridge refilling it.  Now I just get a scanner failure message that says power down and try again -which does nothing.   Any advice?  Thank you!

Teacher
scandroid
Posts: 282
Registered: ‎10-20-2009
Message 2 of 2 (356 Views)

Re: no scan with HP Deskjet F4240 all in one

Is the error message on the LCD on the device, or is it an error dialog on the PC?

 

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