01-30-2009 12:15 PM
On the 7210 console under SCAN: Scan to: the PDF option has disappered. I have reinstalled the software twice but this did not fix the problem. I am using Window XP service pak 3. I can scan to PDF through HP director but would like to have the one-touch option restored.
02-01-2009 06:34 PM
go to hp director and click on settings and go to scan settings
look for the scan to setup and click on it
you will have 2 columns there
find the pdf program from the left and click the arrow pointing to the right. it should transfer the pdf application to the right. click update or OK or apply.
restart the printer and try to scan again.
keep me informed please...
02-14-2009 03:11 PM
02-24-2009 06:51 PM