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basserson
Posts: 1
Member Since: ‎04-04-2012
Message 1 of 10 (378 Views)

officejet pro 8600 fax only at slowest settings

my previous all-in-one 7500 series sent efaxes to my email very fast. i just bought a new all-in-one (officejet pro 8600) and it is set up on a wireless network.  it will recieve faxes but will send faxes ONLY if i adjust fax speed to 9600bps versus 33000bps. (i can almost mail it thru usps faster than that. any solutions/suggestions?

Tutor
Obiwon4luke
Posts: 20
Member Since: ‎02-23-2012
Message 2 of 10 (342 Views)

Re: officejet pro 8600 fax only at slowest settings

I bought this printer a few months back and regular faxing works ok but want to save on quitting my land line and wondered how one sets up e-faxing and is it free ? Sounds like its problematic from your post
Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 3 of 10 (334 Views)

Re: officejet pro 8600 fax only at slowest settings

Well what basserson had setup was most likely fax to network folder unless he had a PhotoSmart 7500 series printer like the 7510 or 7515.  Officejet printers don't have the eFax option.  If you pay for eFax, you can have them send the faxes to your printer's ePrint email, but you can't send eFaxes form the printer.  You would have to use the computer and again, it would be something you have to pay for.  With your 8600 and a land line you get unlimited faxes to anywhere in the world for the price of a phone line and maybe some long distance charges depending on where you send to.  With eFax you only get about 150 fax a month for around $16 per month, will be charged if you go over that number, and you can't fax to certain international locations due to trade laws and limits in technology.  You better off sticking with traditional faxing, but if you want to know more about eFax, just follow the link.

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Obiwon4luke
Posts: 20
Member Since: ‎02-23-2012
Message 4 of 10 (329 Views)

Re: officejet pro 8600 fax only at slowest settings

Thanks sounds like its best for use regular landline fax but whats the support toll free number? They don't include it In the manual?
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Obiwon4luke
Posts: 20
Member Since: ‎02-23-2012
Message 5 of 10 (328 Views)

Re: officejet pro 8600 fax only at slowest settings

Thanks it's resolved except for your toll free support telephone number
Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 6 of 10 (327 Views)

Re: officejet pro 8600 fax only at slowest settings

1-800-474-6836 for U.S. and Canada.  International users click here.

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Obiwon4luke
Posts: 20
Member Since: ‎02-23-2012
Message 7 of 10 (324 Views)

Re: officejet pro 8600 fax only at slowest settings

Sorry iPad on HP site does not allow mento mark thread as solved, no available place fo check?
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Obiwon4luke
Posts: 20
Member Since: ‎02-23-2012
Message 8 of 10 (315 Views)

Re: officejet pro 8600 fax only at slowest settings

home now dont see the thing to check solved?
Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 9 of 10 (307 Views)

Re: officejet pro 8600 fax only at slowest settings

It should be right next to the reply button.  If you don't see it, you can notify the moderators and they will be able to mark it for you.

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Obiwon4luke
Posts: 20
Member Since: ‎02-23-2012
Message 10 of 10 (299 Views)

Re: officejet pro 8600 fax only at slowest settings

Dear Moderators,

Please not on my Mac Safari browser or ipad these is no option to mark solved as far as i can see?

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