paper jam (122 Views)
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Student
mkizmum
Posts: 1
Member Since: ‎09-18-2012
Message 1 of 3 (122 Views)

paper jam

I have a Deskjet 3520 printer. The paper jams constantly when coping or printing and I mean constantly. I have had it for 2 weeks and can not use it.  How do I correct it?

Tutor
JackCSB
Posts: 12
Member Since: ‎04-15-2012
Message 2 of 3 (99 Views)

Re: paper jam

Hello,

 

You may want to see if there is any obvious packaging tapes or foreign debris (debris from first paper jam) in the paper path & if so clear them.  You may also want to verify if the cleanout (or duplexor) is fitted properly.  Another thing you may consider is to try other paper brands & see if that helps.

 

If not, since this is bought recently & I suppose covered by warranty, I'd suggest you've it return to HP for further support & help. 

 

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Tutor
Gurmeets
Posts: 10
Member Since: ‎09-21-2012
Message 3 of 3 (92 Views)

Re: paper jam

Hi Check with different media plain A-4 75 GSm and shuffle media before printing 

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