paper jam

[mkizmum]

I have a Deskjet 3520 printer. The paper jams constantly when coping or printing and I mean constantly. I have had it for 2 weeks and can not use it.  How do I correct it?

[JackCSB]

Hello,

You may want to see if there is any obvious packaging tapes or foreign debris (debris from first paper jam) in the paper path & if so clear them.  You may also want to verify if the cleanout (or duplexor) is fitted properly.  Another thing you may consider is to try other paper brands & see if that helps.

If not, since this is bought recently & I suppose covered by warranty, I'd suggest you've it return to HP for further support & help. 

I am an HP employee.
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[Gurmeets]

Hi Check with different media plain A-4 75 GSm and shuffle media before printing