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photosmart 309a scan/fax problem (63 Views)
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truep1 Honor Student
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truep1
Posts: 2
Registered: ‎12-29-2009
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photosmart 309a scan/fax problem

‎09-01-2011 01:24 PM

When trying to scan or fax, The unit doesn't recgonize when there are no more pages left. It just tries to scan additional pages and then gives me an "original jam" error. I have tried cleaning the area per the troubleshooting guide to no avail.

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