08-10-2012 07:40 AM
My photosmart premium touch smart printer makes a dinging noise. I have tried turning it off and on and that has not helped. It works fine otherwise. Ink level is fine. How do I make the dinging stop and what does the dinging mean?
08-13-2012 05:35 PM
09-19-2012 04:35 AM
I am having the same problem ? The ding occurs every 25 secs or so I get no error messages, I did notice the wifi icon on touchscreen flashes on and off but the one by the power button is always on. Printer works fine the ding is just quite annoying
09-19-2012 12:06 PM
09-19-2012 04:42 PM
It sounds like something may be shorting out in the control panel. Either that, or the firmware needs updated or is glitched. Start by trying to update the firmware. You can find instructions linked below.
If that doesn't work, you can try doing a hard reset to clear out anything glitching the firmware. To do a hard reset:
- Make sure the printer is on.
- Pull the power cord from the printer.
- Pull the power cord from the wall.
- Wait 30 seconds.
- Plug the printer back in and turn it on.
If neither of those work, then most likely there is a short inside the printer. If that's the case, the only way to stop it is to replace the printer.