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problems scanning (65 Views)
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shell7t8 Honor Student
Honor Student
shell7t8
Posts: 2
Registered: ‎03-26-2012
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problems scanning

‎03-26-2012 02:52 AM

Hi all,

 

I have a HP Photosmart B110 and normally use if fine however on trying to scan a document over the weekend it comes up on the comp with a message saying connect USB and try again and when trying to do it direct from the printer it says scan error use computer or refer to help page.

 

I dont know how this could have happened and have a document i urgently need to scan and email for work today.

 

Does anyone have any suggestions?  I have reinstalled the driver etc.


Shelley

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