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problems with psc2110 all-in-one (1251 Views)
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silverdog Student
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silverdog
Posts: 1
Registered: ‎11-23-2008
Message 1 of 2 (1,251 Views)
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problems with psc2110 all-in-one

‎11-23-2008 07:09 AM

I'm having some problems with my scanner. Everything starts up fine, the picture scans and all. But when it finishes, I get an error message saying that "HP Photo & Imaging Gallery has encountered a problem and needs to close."  Then another box saying "The instruction at 0x73dd11c7 referenced memory at 0x00000004. The memory could not be read." Funny thing is, when I go into the destination folder, the picture is there and looks perfectly fine. I'm running Windows XP (SP3) with 3.5GB of RAM and plenty of hard disk space. Has anyone encountered this problem before, and would anyone have any suggestions. Thanks.  
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Teacher Teacher
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Akki78
Posts: 177
Registered: ‎04-15-2010
Message 2 of 2 (71 Views)
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Re: problems with psc2110 all-in-one

‎09-21-2012 02:50 AM

Hi,

Please follow the link bellow to get a solution for your issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00896190&cc=us&dlc=en&lc=en&product=79488&tmp_t...
I work for HP but my posts and replies are my own.

Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else
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