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rHPdeskjet 2050 J510 series scanner not working on windows 7 Home (309 Views)
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Student
Cmohanty
Posts: 1
Registered: ‎02-23-2012
Message 1 of 1 (309 Views)

rHPdeskjet 2050 J510 series scanner not working on windows 7 Home

1. Product is:  HP Deskjet 2050 J510 series

    Product number is:  CH350D

 

2. Operating system is: Windows 7   32bit 

 

3. No error message

 

4. No changes made to the system when the problem was noticed

 

5. Product is : HCL AC2V0073 PC with its monitor, key-board & mouse

 

6. The problem is that the printer is not able to scan although there is no problem in printing and/or copying a document without the PC being switched on. I have downloaded & installed the latest drivers for the said printer from HP's site.

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