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Honor Student
MTCEMAN
Posts: 2
Member Since: ‎03-05-2009
Message 1 of 6 (1,885 Views)

scan c4450

i installed a new hp c4450 all in one and the 1st scan worked great. now all i get is an error message-"scan from computer". why doesnt the scan come up on mytube automatically?
Intern
Junins
Posts: 35
Member Since: ‎12-05-2008
Message 2 of 6 (1,861 Views)

Re: scan c4450

hi,

is that 'scan to computer'? if it is, then, it's not an error msg, it's an option for scanning.

what do you want to accomplish by the way? scan a docu or picture and saving it to your computer?

what is the OS? and what type of connection (USB or network)?

regards,

junina

Student
Legacy91
Posts: 1
Member Since: ‎03-11-2009
Message 3 of 6 (1,829 Views)

Re: scan c4450

[ Edited ]

hey there i am having the same problem right now and i cant seem to figure it out. I get an error after i select the Scan to PC option and the error reads this, Scan Error: Try scan from computer or see documentation, i dont know how to scan from computer and dont know where to look in the "documentation."

 

I am trying to scan some pictures and documents onto my computer with this and it had worked a while ago and now it doesnt work.

I have Windows XP 32bit and i am using the USB connection to the back of my computer.

 

Thanks in advance for any help

 

 

Also when it goes to scan i dont even hear the little bar goin across to scan anything, but when i scan to reprint the scan works perfectly. regular printing works just fine as well just Scan to PC doesnt work.

Message Edited by Legacy91 on 03-11-2009 04:24 PM
Student
clhdfb
Posts: 1
Member Since: ‎04-20-2010
Message 4 of 6 (1,000 Views)

Re: scan c4450

i have a problem with photosmart,  it locks up and cant use it... i cant scan with the printer,  but am able to use the computer to scan. 

Teacher
green_apple
Posts: 64
Member Since: ‎03-31-2010
Message 5 of 6 (990 Views)

Re: scan c4450

Please try the solution below:

No Scan Options

I work for hp but my statement above is my own, not of hp
Honor Student
MTCEMAN
Posts: 2
Member Since: ‎03-05-2009
Message 6 of 6 (983 Views)

Re: scan c4450

Hi all; I don't know why but my problem went away and my scans are working perfectly now.

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