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scan error that another program is using it or is unavailable (61 Views)
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diakonia Student
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diakonia
Posts: 1
Registered: ‎05-01-2012
Message 1 of 2 (61 Views)
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scan error that another program is using it or is unavailable

‎05-01-2012 11:34 AM

my hp photosmart c7250 all in one quit scanning and i get an error that it is unavailable or in use. I worked prior after a download to windows 7 32 bit system. tried unintall and install same errors. i m clueless

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pcwizard
Posts: 10,203
Registered: ‎12-31-2009
Message 2 of 2 (45 Views)
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Re: scan error that another program is using it or is unavailable

‎05-02-2012 05:10 PM

Hi diakonia,

 

Run the following utility below, and let me know what error messages you receive?

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114802

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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