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12-03-2011 06:08 PM
Product is HP Photosmart C4480
Operating system is Snow leopard Mac
Error message when trying to use my scanner that it could not initialize and had trouble communicating with the computer
Recently did just update operating system with snow leopard
Have tried to uninstall and then reinstall HP software and then restarted computer and same message comes up. Not sure what to do??? please help. Thank you