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Honor Student
2dad64
Posts: 2
Member Since: ‎02-03-2011
Message 1 of 7 (3,115 Views)

scanning officejet j4540

Hi everybody, I have tried to scan with my HP officejet j4540 and the display window reads; no scan options

I have tried to download drivers and other supporting software from HP, nothing works! at a loss, can anyone help?

Thanks Peyton

Master's Graduate
kikokixz
Posts: 397
Member Since: ‎12-26-2008
Message 2 of 7 (3,101 Views)

Re: scanning officejet j4540

Hi,

 

 I believe you press the scan button of the printer when this error appeared. Did you try to scan using the HP Solution Center?! Kindly click here on how to scan using the HP Solution Center in Windows Operating System.

 

 In addition, you can also ran the HP Scan Diagnostic Utility to address this issue, click here to download and run this diagnostic tool.

Kiko
Honor Student
joejunior
Posts: 2
Member Since: ‎05-01-2011
Message 3 of 7 (2,933 Views)

Re: scanning officejet j4540

my hp ojjice  jet will not work with my new winddow 7

Student
slikfang
Posts: 1
Member Since: ‎08-21-2012
Message 4 of 7 (1,868 Views)

Re: scanning officejet j4540

Student
MJesq
Posts: 1
Member Since: ‎12-30-2013
Message 5 of 7 (809 Views)

Re: scanning officejet j4540

Hi,

 

Is there any way to scan directly from the scanner? And not go through HP solutions or any other program?

HP Support Agent
Rainbow7000
Posts: 8,503
Member Since: ‎09-02-2013
Message 6 of 7 (782 Views)

Re: scanning officejet j4540

Hello MJesq,

I understand you are looking to scan directly from the Officejet J4540's front panel. I will post you the instructions below on how to do this.

Press the arrow key until the pointer comes to Scan, Press OK to select the Scan settings.
Press the arrow key to scroll through the scan settings, Press OK to select the options.
Press the Green Button to Scan

The printer needs to be connected to the computer for the scan to options.


I hope this helps!

Take care:smileyhappy:

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


R a i n b o w 7000
I work on behalf of HP

Student
cjbaylon
Posts: 1
Member Since: ‎03-23-2014
Message 7 of 7 (611 Views)

Re: scanning officejet j4540

I arrowed to scan and it says "scan color"

I pressed ok and it says "no scan options. Refer to device documentation to troubleshoot. Press ok.

I pressed ok and it goes back to "scan color.

 

Any other suggestions?

 

Thank you

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